We offer the following services to integrate and maintain our Q\Platform at terminals:
Audit
Before a Q\Platform is installed, we will carry out an audit together with our distributors to understand the challenges of a specific site. We offer a quote based on this audit. We will support MOC (Management of Change) if applicable. To better understand the application and challenges, we can investigate the feasibility of customer applications in our Fuel Quality Lab.
Installation & commissioning
Together with our distributor, we will install and commission the Q\Platform on site based on our customers’ preferences.
Periodic services
We offer local and remote services to maintain and improve the system platform capabilities: local services are executed by our local partners / distributors. Remote services are executed using a secure 4G connection to the Q\Engine. Such services include health monitoring and diagnostics, software and database updates, periodical statistical analysis etc. All services can be carried out locally as well as remotely. All remote services are carried out via dedicated secure VPN connections.
Integration into DCS (Distributed Control Systems)
For those customers who want to integrate the quality platform into a DCS or SCADA system, we offer a communication layer that allows the communication of the quality results with a third-party system via various communication protocols such as Modbus, Profibus or OPC or Analog.
